Paid for a jewelry box in advance and was sent a heavily damaged one. Sent several emails and calls with no response. Finally got them to send a partial replacement, which also arrived damaged. Again they refused to respond to my messages for days. This was a 20th...Read more
I ordered a gift for my daughter a jewelry armor $212.00 for her birthday it came damaged and smelled like mold. I have called and left messages, filled a returned 2 times and have heard nothing back. They took my order and my money fast but will not take care of the...Read more
Apollo Beach, Florida
Damaged Penguin Review
Jewelry Box Direct
Ordered a Penguin for my son for Xmas last year. It arrived damaged so I contacted JBD. They sent me a return label and told me to return the damaged penguin and they would send a new one. I NEVER GOT IT! They will not answer the phone or respond to emails. It been almost a year! DO NOT do business with them their customer service is sorely lacking. Took my $ and ran.
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